top55 Responsible Gaming — Your safety is our priority
top55 is always committed to keeping entertainment enjoyable. Use our self-control tools and stay protected. For 21+ only.
Why is Responsible Gaming important?
Online gaming is a great form of entertainment — but only when it stays within control. top55 believes every player can play consciously and within their means. Responsible gaming is not just about tracking wins and losses — it is about protecting your mental health, family relationships, and financial security.
We want you to feel happy and safe at the end of every gaming session. That is why top55 is here for you with multiple self-control tools and 24/7 Bengali support.
Remember: Gambling is for entertainment purposes only. It is not a reliable source of income and you should never gamble with borrowed money.
Age Restriction
Live Support
Minimum Deposit
Secure Platform
Our Protection Tools and Policies
top55 provides the following tools to give you a safe and controlled gaming experience.
Self-Exclusion
If you feel that gaming is going beyond your control, use the self-exclusion feature. You can suspend your account for a set period (from 30 days up to permanently). No deposits or bets will be accepted during this time.
Setting Deposit Limits
You can set daily, weekly, or monthly deposit limits yourself. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour wait — this is for your own protection.
Time-Out Feature
Feeling tired or stressed? Use the time-out feature to take a break from 24 hours up to a maximum of 6 weeks. During this break your account remains active, but deposits and bets will not be allowed.
Bet Limits and Loss Limits
Decide in advance how much you will bet in each session and the maximum amount you are prepared to lose. If these limits are reached, the platform will automatically alert you and close the session.
Age Verification (KYC)
All players at top55 must prove they are 21 years of age or older through KYC verification. Accounts belonging to underage users are closed immediately. Keep your account details private to protect younger members of your household.
24/7 Bengali Support
For any issue, at any time, contact our live chat support. Our Bengali-speaking support team is always ready for you. Asking for help is a sign of courage.
Check In With Yourself
If the questions below seem to apply to you, consider seeking help.
If more than three of the following points are true for you, please contact our support team.
- I keep playing to try to win back money I have lost.
- While playing I forget about my family or work.
- I spend money beyond my budget.
- I feel restless or irritable when I am not gaming.
- I have placed bets with borrowed money.
- I hide my gambling from the people close to me.
- I have tried to stop playing but could not.
- Gaming is affecting my mental health.
Build Healthy Gaming Habits
Responsible players follow these guidelines:
- Set a budget before you play and stick to it.
- Accept that losing is normal — do not try to chase your losses.
- Take regular breaks and use session timers.
- Do not play when you are stressed or after drinking alcohol.
- Never think of gambling as a way to earn money.
- Always give the highest priority to your family and social responsibilities.
- Know your limits — and make decisions accordingly.
- Reach out to our support team whenever you need help.
Complete List of Protection Tools
Each of the tools below can be activated from your top55 account settings or through live chat support.
| Tool | How It Works | When It Takes Effect |
|---|---|---|
| Deposit Limit | Set a maximum cap on daily / weekly / monthly deposits | Immediate (to reduce); 24-hour wait to increase the limit |
| Loss Limit | Set the maximum amount you can lose within a set period | Immediate |
| Session Limit | Set the maximum time you can play in each session | Immediate |
| Time-Out | Voluntary break from 24 hours up to 6 weeks | Immediate; cannot be cancelled before the break ends |
| Self-Exclusion | Account suspended from 30 days up to permanently | Immediate; cannot be reactivated before the set period ends |
| Reality Check | Periodic reminders of your playing time and amount during sessions | Activate from settings |
21+ Age Restriction
top55 strictly prohibits anyone under 21 years of age. KYC verification is mandatory at registration and before withdrawals. If there is any suspicion of an underage person being involved with an account, it will be suspended immediately.
To protect younger members of your household, always keep your login details, password, and payment information private. If you share a device, make sure you log out. If you suspect a minor is using your account, contact support immediately.
For users aged 21 and above only. Providing a false age at registration will result in the account and all balances being forfeited.
Keep Your Family Safe
If there are children or teenagers in your home, it is recommended to use parental control software on computers or mobile devices, especially if a single device is shared by multiple family members.
Keep minors away from gaming-related advertisements, emails, or notifications. Always use a strong password on your top55 account and keep two-step verification active.
Family Safety Tips
Lock your device • Clear your browser history regularly • Keep your payment app password separate • Have open conversations about gaming at home
Signs of Problem Gambling and Support
Problem gambling is a mental health issue that can affect anyone. It is not a sign of weakness — seeking help is the wise thing to do. If you notice the following signs, take action without delay:
An urge to play more to recover money that has been lost
Lying or stealing to fund gambling
Neglecting work, studies, or family
Problems with sleep, eating, or mental health
You are not alone. If you are facing problem gambling, contact our 24/7 live chat support. Our Bengali-speaking team will help you with self-exclusion or any other assistance you need.
Contact Support
Our responsible gaming team is here for you.
Live Chat: Available 24/7 (in Bengali)
Email:
[email protected]
Our support team will help you with empathy and full confidentiality.
Frequently Asked Questions
Answers to frequently asked questions about responsible gaming are provided below.